FAQ
Care & Washing
How should I use the products?
Put on EZ Trainers™, then EZ Pants™, now ready to potty-train! For maximum effectiveness, EZ Trainers™ must be worn with EZ Pants™.
How do you wash EZ Trainers™
Dispose poop in toilet, rinse trainers, machine wash warm water, tumble dry low. Do not Iron.
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. We do not accept returns, refunds, or exchanges.
What's your return & refund policy?
Due to the nature of our products, ALL SALES ARE FINAL.
How long does it take to receive my order?
Please allow at least 7-14 business days for your order to be processed.